Frequently Asked Questions :

• Can I cancel a lesson?
  Yes, with at least 24 hours’ notice. I’ll reschedule it, subject to availability.
  Lessons cancelled with less notice, or missed without notice, remain due and can’t be rescheduled.
  
  

• Can I stop the programme whenever I want?
  Yes. There’s no yearly commitment. You can cancel anytime with 30 days’ notice. Just send me an email.
  
  

• Why is the price the same every month, even during holiday weeks?
  I teach 42 weeks a year and take 10 weeks off, scheduled in advance at the beginning of the year, and known to all students.
  (Across winter, spring, summer, autumn and Christmas).
  
  I spread the cost of the 42 teaching weeks evenly across all 12 months.
  
  This means a lower price per lesson for you, and a stable monthly income for me, which lets me stay fully focused on teaching rather than managing irregular payments.
   

• Can I start during the year?
  Yes! You can join the Regular Programme at any time during the year, subject to availability.
  
  The programme starts on the first day of each month.
  
  If you decide to join during a month, your subscription and your lessons will start on the first day of the following month.
  Your programme starts with you.
  
  Your lessons will be tailored to your level, goals and needs from the very beginning.
  
  You won’t be charged before your subscription starts.
  
  

• How many lessons will I have each month?
  The regular programme includes an average of 4 lessons per month.
  Depending on holidays and your schedule, you may have slightly more or fewer lessons in a given month.
  
  Your monthly fee remains the same throughout the year, as it is based on your global program rather than on the exact number of lessons in each month. 
  
  Think of it like a gym membership or a dance school: you pay for your place in the programme, not for each individual class.
  
  

• How does billing work?
  It depends on the option you choose:
  
  

  • Regular Programme (160€ or 140€/month): billed monthly, not per lesson.
    You’re invoiced automatically at the start of each month, regardless of how many lessons fall in that particular month, payable within 15 days by bank transfer or credit card via Stripe.
    
    

  • Individual Lessons (49€) and Conversation Workshops (25€): paid per session, one at a time, with no subscription and no monthly billing.
    
    

• What if I’m late to a lesson?
  The lesson still ends at the scheduled time, lost time can’t be added to a later session, so try to log in on time!

   

• What do I need for online lessons?
  A stable internet connection and a computer or tablet with a built-in microphone and camera.
  I can’t offer a refund or replacement lesson for issues caused by your own equipment or connection.

   

• When does the regular programme start?
  Always on the 1st of the month. If you join partway through a month, your subscription (and billing) starts on the 1st of the following month.

   

• Is there a cooling-off period?
  Yes, under French consumer law you have 14 days to withdraw after signing up, unless you ask lessons to start before that period ends, in which case standard rules on services already provided apply.